Shipping policy

Shipping & Return Policy

Last Updated: August 5, 2026

Thank you for shopping with The Best Piece. We are committed to delivering your order quickly and ensuring you receive your items in excellent condition. Please read our Shipping & Return Policy carefully before placing your order.

Shipping Policy

Order Processing

  • All orders are processed within 1–3 business days after your order has been confirmed.

  • Orders are not processed or shipped on Fridays, public holidays, or during exceptional circumstances.

  • During sales, holidays, or peak shopping periods, processing times may be slightly longer.

Shipping

We currently ship within Egypt.

Delivery times generally range between 2–7 business days, depending on your location and the shipping provider.

Please note that delivery times are estimates and may vary due to factors beyond our control, including weather conditions, courier delays, holidays, or remote delivery locations.

Shipping Fees

Shipping charges are calculated during checkout and will be displayed before you complete your purchase.

Order Tracking

If tracking information is available, you will receive it once your order has been dispatched.

Incorrect Shipping Information

Please ensure your shipping address and contact information are accurate before completing your order.

We are not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Return & Exchange Policy

No Returns or Exchanges

Due to the nature of our products and for hygiene and quality assurance reasons, all sales are final.

We do not accept returns, exchanges, or refunds if:

  • You change your mind.

  • You ordered the wrong size.

  • You prefer a different color or style.

  • The item does not meet personal preference.

  • The product was used, washed, altered, or damaged after delivery.

Please review product descriptions, sizing information, and your order carefully before completing your purchase.

Damaged or Defective Items

If you receive an item that is damaged or defective upon delivery, we will gladly replace it or provide an appropriate solution.

To qualify:

  • You must contact us within 48 hours of receiving your order.

  • The item must be unused, unworn, and in its original packaging with all tags attached.

  • Clear photos or videos showing the damage must be provided for review.

Once your request is approved, we will arrange a replacement or another appropriate resolution at no additional cost.

Inspection

All damaged item claims are subject to inspection and approval. We reserve the right to deny claims where damage is determined to have occurred after delivery or due to misuse.

Lost or Delayed Shipments

If your shipment is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to investigate and assist in resolving the issue.

Contact Us

If you have any questions regarding shipping, damaged items, or your order, please contact us at:

Email: tbpthebestpiece@gmail.com

We appreciate your trust in The Best Piece and thank you for shopping with us.